Contact Us

contact-us

customer_care
Customer service
43 00 12 32
or from lycamobile 1232 (50mil/call)

If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us. Lycamobile has a multilingual team that operates from 8am to 6pm, 7 Days a week.

Contact Customer Services:
    Dial 1232 (50mil/call) from your Lycamobile
    You can also dial 43 00 12 32 from another phone.
    Charges: call charges may vary depending on network operators.
    Fill out the form below or send an email to cs@lycamobile.tn
+216

If you have already contacted Customer Services using the above options but have not received a satisfactory response and would like to escalate further, please send an email to complaints@lycamobile.tn forwarding your initial email or any emails you have sent. Alternatively, if you sent a query via the online form above please forward any response you received.

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

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